These Terms & Conditions explain the rules that apply when you use Exolar Energy Pvt. Ltd. services, website content, and related customer communication.
Introduction
By using our Service, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree with any part of these terms, please discontinue use of the Service and contact us for clarification.
Communications
By using our Service, you may receive newsletters, marketing messages, service updates, or promotional communications from us. You may opt out of non-essential promotional communication by using the unsubscribe option provided in a message or by contacting us at info@exolarenergy.com.
Prohibited Uses
You may use our Service only for lawful purposes. You agree not to:
- Violate applicable local, national, or international laws or regulations.
- Exploit or harm minors in any way.
- Send unsolicited advertising, spam, or unauthorized promotional material.
- Impersonate any person, company, or entity, or misrepresent an affiliation.
- Infringe the intellectual property or legal rights of others.
- Restrict, disrupt, or interfere with another person’s use of the Service.
- Introduce malicious code or otherwise interfere with the proper functioning of the Service.
Analytics
We may use third-party analytics or measurement services to understand how visitors use our website and to improve our digital experience, service quality, and performance.
No Use by Minors
The Service is intended for users who are 18 years of age or older. By using the Service, you confirm that you meet this age requirement.
Intellectual Property
All website content, features, designs, brand assets, functionality, and original material provided through the Service are the exclusive property of Exolar Energy Pvt. Ltd. or its licensors. Our trademarks, trade dress, and branding may not be used without prior written permission.
Copyright Policy
If you believe that content available through our Service infringes your copyright, please email info@exolarenergy.com with the subject line “Copyright Infringement” and include sufficient details to allow us to review your concern.
DMCA Notice
If you submit a formal copyright complaint, please include:
- Your electronic or physical signature.
- A clear description and location of the allegedly infringing material.
- Your contact information.
- A good-faith statement that your claim is accurate and authorized.
Error Reporting and Feedback
If you notice an error or wish to provide feedback, please contact us at info@exolarenergy.com. Feedback may be used to improve our products, services, website, and customer experience.
Disclaimer of Warranty
The Service is provided on an “as is” and “as available” basis. To the extent permitted by law, we do not make warranties regarding uninterrupted availability, accuracy, reliability, or suitability of the Service for a particular purpose.
Limitation of Liability
To the extent permitted by applicable law, Exolar Energy Pvt. Ltd. will not be liable for indirect, incidental, special, consequential, or similar damages arising from use of the Service. Where liability cannot be excluded, it will be limited to the amount paid for the relevant product or service giving rise to the claim.
Governing Law
These Terms are governed by the laws of India. Any dispute arising from these Terms or the Service will be subject to applicable Indian law and the jurisdiction of competent courts.
Changes to Service
We may modify, suspend, or discontinue all or part of the Service at any time, subject to applicable law and existing contractual obligations.
Amendments to Terms
We may update these Terms from time to time by posting an updated version on this page. Your continued use of the Service after an update means you accept the revised Terms.
Waiver and Severability
A failure by Exolar Energy Pvt. Ltd. to enforce any provision of these Terms will not be considered a waiver. If any part of these Terms is held invalid or unenforceable, the remaining provisions will continue in full effect.
Acknowledgment
By using the Service, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
Delivery Time-Line
Orders are generally shipped within 7–8 business days. Delivery timelines are estimates and may vary depending on processing requirements, location, logistics partners, product availability, or circumstances outside our reasonable control.
Contact Us
If you have questions about these Terms or require support, contact us using the details below.